Jocelyn Martin HIA MD
Jocelyn Martin has taken over as managing director of HIA from 28 August 2023 from Graham Wolfe who was with the Association for 26 years. Source: Timberbiz
In 2014, Jocelyn Martin joined HIA as the chief executive of operations, overseeing the Association’s finance, IT and HR departments. This broadened to incorporate HIA’s businesses, including membership, apprentices and training. Her oversight extended further when she took on the role of Deputy Managing Director – Policy and Industry at the start of 2023, focusing on the aspect that first drew her to the Association.
“What attracted me to HIA was the strong sense of advocacy,” Ms Martin said.
“After working in the education sector, this was a familiar space to be in. But it was a lovely surprise to see how we capture member views and develop policy. This aspect of the Association is so important.”
Ms Martin believes increased engagement with everyone across the entire housing continuum will enable HIA to better meet the needs of the residential building industry.
Over the past decade, Ms Martin says she has been impressed by the volunteer members who contribute to our committees and take time out of their own businesses to make the industry and the Association better. Equally, she is frequently encouraged by the ways HIA has and will continue to help members in their businesses every day.
“I believe we have a stable and experienced leadership team that collaborates effectively and purposefully,’ she says. ‘Our challenge now will be to capitalise on our talent and make sure we meet the needs of a growing customer base,” she said.
As for technology, she comments that digitisation is valuable, but we can never assume that every customer interface must involve a device.
Ms Martin also feels HIA has a central role to play in fostering innovation and connecting manufacturers and suppliers to respond to proposed regulations. However, she says a big part of the HIA’s purpose is to support connections and relationships within the industry.
